Organizational Structure & IT Infrastructure System Assessment
De-coupled a Software Giant’s Global Security and Operations Center’s Life Safety & Core Security Tasks vs. Customer Services to eliminate inefficiencies and non-value added processes while reducing total cost of ownership
Leveraged established Lean Six Sigma, Enterprise Architecture and SOA methodologies to assess the client’s IT infrastructure and application models, organizational structure, day-to-day operational functionalities and capabilities. Gathered pain-points, constraints, & other limitations via stakeholders’ interview (VOC) and analysis to arrive at an ideal future state (CTQ; Critical to Quality) and deliverable
Provided recommendation to ensure the sustainability and business continuity of a state of the art functioning IT Department that illustrated how architecture, applications, and services needed to operate as a world class IT organization. Proposed new organizational structure (roles and responsibilities definition and alignment, new hires, new visio diagram in-take process development, and a phased approach for newly required IT investments and improvements implementation) to drive overall efficiency
Lean Six Sigma Process Re-Engineering Implementation
Applied Lean Six Sigma methodologies and tools to deliver a sustainable process for global inventory management, planning and treatment for a software giant. Included the development of an Inventory Controls Playbook; defined, consolidated, and documented all policies, and core processes and controls in one central location to assist with day-to-day inventory management. Drove and owned defining appropriate policies, processes and controls for inventory and hardware build cost management improvement globally
Implemented new SAP functionality monitoring systems for continuous improvement, developed training materials and trained inventory planners on new processes and proper methods for transacting inventories. Provided on-boarding sessions monthly. Established control measurement processes for visibility and continuous improvement, and to correct future deviations
Project Lifecycle Management, Process Monitoring, & Cost Controls
Employed Six Sigma methodologies and project management tools to implement a sustainable process for vendor selection and compliance with a client’s cost saving initiatives; realizing ~$2.5M of ROI. Business Case Development, Problem Statement, Project Team (Globally), Weekly Meetings and Milestones, Opportunity (CTQ Definition), Unit of Measure, Scope Boundaries, and Output Efficiency
Defined AS-IS process to identify inefficiencies. Measurement system assessment for data accuracy. Varying X’s input analyses for causation and correlation. Development of new “TO-BE” process charts and solution implementation, and FMEA application for controls. Established control measurement processes for continuous improvement, and to correct future deviations
Marketing Material, Graphic & Web Site Design & Development
Created Marketing Materials (Brochure & Business Cards), Graphic (Logo) & Web Site Design & Development for a local General Contractor to drive visibility and increase customer base Zacharymsllc.com
WA DES (Department of Enterprise Services)
We are on 5 Washington State DES Contracts Disciplines:
• 01215 – Lean Consulting Services
• 05914 – Organizational Development Consulting Services
• 06914 – Management Analysis Consulting Services
• 06915 – Strategic Business Analysis Consulting Services
• 08215 – IT Professional Services Consulting
KING COUNTY DEPARTMENT OF EXECUTIVE SERVICES
We are on a 5 year contract to provide Lean Six Sigma Consulting Services to The King County Department of Executive Services, its partners and other project initiators until Dec. 2019
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